This articles includes information on the following topics to help you manage your subscriptions:
- Subscription Types
- Upgrading your Fit Rise 365 Membership
- Pausing your Cacao Bliss Subscription
- Change the Frequency of your Shipments
- Updating your Address for The Lotus Journal
- Cancelling your Subscription
- Changes to your Contact Info
We currently offer two subscription services.
Danette May offers a Premium Coaching membership that is available within a specified registration window each year. More information on Premium Coaching can be found here.
You can also check out our other membership service, Fit Rise, through the Fit Rise help center.
Many of our Earth Echo products are now available through a subscription service that can deliver your favorite functional foods and supplements every 1-3 months! Check out support.earthechofoods.com for more information on Earth Echo Foods products and subscription services.
Upgrading your Fit Rise 365 Membership
There are two types of Fit Rise 365 memberships, monthly and annual (more on each option can be found here). If you wish to change your membership type, we can take care of that for you! Just contact us at firstname.lastname@example.org and we can let you know what steps we'll need to take to get that taken care of for you, any changes in price, and your new billing schedule.
Pausing your Product Subscription
Too much Cacao Bliss? Fortunately, we can help with that! To allow you time to catch up on any extra stock, we can pause your subscription for up to 3 months. Just email us at email@example.com with your order info and when you'd like to receive your next shipment and we can take care of the rest. Those with Shopify subscriptions can also pause their subscription by logging in at earthechofoods.com.
Change the Frequency of your Shipments
We offer Cacao Bliss subscriptions that are billed and shipped monthly, every 2 months, or every 3 months. If you'd like to change the frequency of your shipments, just reach out to us at firstname.lastname@example.org with your order info and the change you'd like to make.
Cancelling your Subscription
We hope you'll stick around, but if you need to cancel any of our subscription services, please reach out to us at email@example.com with your order info and we can take care of that for you.
Changes to your Contact Info
If you need to make any changes to your contact info, address, etc. after placing your order, please reach out to us at firstname.lastname@example.org and we'll be happy to help!
Updating your Payment Information
To update your payment information for future billings, please reach out to our payment vendor, ClickBank. You can contact them by entering your order information and request here. Please know that Mindful Health employees are not privy to credit card information and are not able to view or update it.
To update your payment information for future billings, simply log on to your account at earthechofoods.com and click Manage My Subscriptions. From there, click Manage my stored payment information and enter your new card info for all future billings.