We are sorry you are not satisfied with your DVD. We will be more than happy to refund your purchase. However, since this is a physical product, we will have to ask you to return it and once it is received, we can happily issue a refund.
Here is the address to return your DVDs:
19110 Allen Road
Melvindale, MI 48122.
If you have further questions or queries, please feel free to reach out to us at email@example.com.