Managing your Premium Coaching Membership
Danette May offers a Premium Coaching membership that is available within a specified registration window each year. More information on Premium Coaching can be found here.
If you'd like to make any changes to your Premium Coaching membership, please reach out to us at [email protected] for assistance.
Upgrading your Fit Rise 365 Membership
You can check out our other membership service, Fit Rise, through the Fit Rise help center.
There are two types of Fit Rise 365 memberships, monthly and annual (more on each option can be found here). If you wish to change your membership type, we can take care of that for you! Just contact us at [email protected]ise.com and we can let you know what steps we'll need to take to get that taken care of for you, any changes in price, and your new billing schedule.
Change the Frequency of your Shipments
Many of our Earth Echo products are now available through a subscription service that can deliver your favorite functional foods! Log in via the Earth Echo Store to manage an existing subscription, sign up, or to get additional info on a product. We offer subscriptions that bill and ship monthly, every 2 months, or every 3 months.
If your existing subscription is through ClickBank, just reach out to us at [email protected] with your order info and the change you'd like to make.
Pausing your Product Subscription
Backed up on your Earth Echo Foods products? Fortunately, we can help with that! To allow you time to catch up on any extra stock, we can pause your subscription for up to 3 months. Just email us at [email protected] with your order info and when you'd like to receive your next shipment and we can take care of the rest. Those with Shopify subscriptions can also pause their subscription by logging in at earthechofoods.com.
Cancelling your Subscription
We hope you'll stick around, but if you need to cancel any of our subscription services, please reach out to us at [email protected] with your order info and we can take care of that for you.
If you need to make any changes to your contact info, address, etc. after placing your order, please reach out to us at [email protected] and we'll be happy to help!
Updating your Payment Information
To update your payment information for future billings, please reach out to our payment vendor, ClickBank. You can contact them by entering your order information and request here. Please know that Mindful Health employees are not privy to credit card information and are not able to view or update it.
To update your payment information for future billings, simply log on to your account at earthechofoods.com and click Manage My Subscriptions. From there, click Manage my stored payment information and enter your new card info for all future billings.